Knowledge Base

Supported Systems

Last Modified:
24 Nov 2022
User Level:
Administrator

The information below applies to Terminalfour Version 8.3.14+ (unless otherwise stated) and is not relevant to older versions.  

Minimum Recommended Memory (RAM)

The Terminalfour application requires a minimum allocation of 2GB RAM in order to run on your server. You'll need to ensure that your server has sufficient RAM to run other processes as well.

Server Operating System

System Version Note
Linux (CentOS & RHEL)

We test on CentOS 7 and would therefore advise that this distribution is used.

Other modern Linux distributions, although not fully tested should operate correctly. 

Windows Server 2022  
Windows Server 2019  
Windows Server 2016  

Database

Your database user should have full control of objects in the database/schema. It must be able to create, alter and drop all object types.

System Version Note
MySQL 8.0*

Supported in 8.3.14

Check out the doc on configuring MySQL 8.0.

MySQL 5.7* Supported on Linux (CentOS & RHEL) and not on Windows
MS SQL 2019  
MS SQL 2017  
Oracle 19c The Supported character set for Oracle is AL32UTF8

* Note: The table engine for MySQL 5.7 and 8.0 databases should be: InnoDB (MyISAM tables are not supported for MySQL 5.7+).
In addition,
the collation for MySQL 5.7 should be: utf8_unicode_ci while the collation for MySQL 8.0 should be utf8mb4

Application

Java

The supported Java version is Oracle Java 11 OpenJDK.

We recommend and test with AdoptOpenJDK version 11.0.8+10.

Application Server

The supported Application server is Tomcat 9.

The supported Proxy protocol is the Apache JServ Protocol (AJP). 

Webserver

Instead of specifying specific web servers like Apache and IIS, we support the protocol/connecter to Tomcat 9. To allow for clients currently running Apache 2.2, we will support both the HTTP proxy and the AJP proxy for a number of releases to allow for an easier transition.

Support for the HTTP proxy was discontinued after Nov 1st, 2019.

We strongly advise that if you are running Linux that Apache 2.4 is configured with an AJP proxy to Tomcat 9.If you are using Apache 2.2, then you will need to use an HTTP proxy with your Tomcat connector configured as follows:

    <Connector port="8080" protocol="HTTP/1.1"
               connectionTimeout="20000"
               redirectPort="8443"
               scheme="https" />

Please contact our Support team, who will be happy to advise on the best configuration to suit your technology base.

Supported Browsers

The most current browser versions are used to test Terminalfour at the time of release.
Earlier and later versions should also work just fine.

You can find the release dates and version history for main browsers here:

 If you encounter any browser issues, please let us know.

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