Error reports
Description
The error report allows you to search the Terminalfour logs for errors that have been reported in your installation. Use the tools to search the error logs. You can use as many or as little of the options as you like, there are no required elements.
To search for logged errors within the system go to Administration > Reports > Error Reports.
Search tools
| ITEM | DESCRIPTION |
|---|---|
| Error | Select a specific error from the list |
| Action taken | Select a specific action from the list |
| Start date | The date and time to start |
| End date | The date and time to end |
| Restrict to user | Select to restrict the search to a specific user |
| Section | Select to restrict the search to a specific section |
| Restrict to content | Select to restrict the search to specific content |
| Content ID | Enter the content id to restrict the search to specific content |
Click Search error logs to display the search results.
Search results
Results matching the search will be displayed in the listing. Results can be sorted and filtered.
| Item | Description |
|---|---|
| Description | The action taken. Click to view more information. |
| Section | The full path to the section. Click to edit the section. |
| Content | Name of the content. Click to edit the content. |
| User | The username and full name of the user who took the action e.g. admin (Joe Bloggs) |
| Action date | The date and time the action was taken e.g. April 4, 2016 9:30 PM |
| Actions |
The Actions menu options will vary depending on the type of result:
|
Error log entry
Clicking View more information displays further information on the error
| Item | Description |
|---|---|
| ID | A unique id for the action e.g. 4196 |
| Occurred | The date and time the action occurred e.g. October 27, 2017 5:48 AM |
| Action | The action taken e.g. Publish site |
| Type | The type of action e.g. Error |
| Severity | The severity of the action e.g. Error |
| Message | The description of the action e.g. Scheduled Task 'Channel publish for the main channel. Every 10 minutes.' failed with an error. |
| Remote address | e.g. 127.1.1.0 |
| Stack trace | If available, e.g. java.lang.NullPointerException at com.terminalfour.publish.task.ChannelPublishTask.merge(ChannelPublishTask.java:204) |
Download as CSV
Click Download as CSV to download the results in a CSV file that can be opened in Excel.